Shipping Policy

At Sunnah Conscious, we strive to provide our customers with a smooth and efficient shopping experience. Below is our shipping policy outlining the details regarding order processing, shipping methods, and delivery times.

1. Order Processing Time

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via phone call, email or Whats App if there will be a significant delay in the shipment of your order.

2. Shipping Methods and Costs

• We offer the following shipping options:
  • Standard Shipping: 3-7 business days for delivery.
    • Orders below 1KG: Rs.200
    • Orders between 1KG to 2KG: Rs. 300
    • Orders between 2KG to 3Kg: Rs. 400
    • Orders between 3KG to 4Kg: Rs. 500
    • Orders Over 3Kg: Custome Rates Applied 
  • Expedited Shipping: Available at checkout for faster delivery (cost varies based on the destination and weight of the package).

3. International Shipping

• We currently offer international shipping to select countries. Shipping costs and delivery times will vary based on the destination.
• Customers are responsible for any customs duties or taxes that may apply upon arrival in the destination country.

4. Order Tracking

• Once your order has shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Delivery Issues

• If you encounter any issues with your delivery (e.g., lost or damaged items), please contact our customer service team at 0333-8445595 within 14 days of receiving your order so we can assist you promptly.

6. Returns and Exchanges

• For information regarding our return and exchange policy, please refer to our Returns Policy page.

7. Contact Us

• If you have any questions about our shipping policy or your order, please reach out to us at info@sunnahconscious.com or call us at 0333-8445595.